Privacy Statement

This privacy policy complies with the new GDPR legislation that begins on 25th May 2018. I would like to assure you that any data I collect from you will be managed correctly and explained clearly and in detail as to how and why I use and collect your data, and your rights associated with this data.

Contact

The Munro School of Complementary Therapies

c/o 1/2, 127 Shuna Street, Glasgow, G20 9QP

admin@themunroschool.com

www.themunroschool.com

07519 283 675

What information do I need prior to treatment?

I need your contact details, which include name, address, postcode, email and phone number, I also need information about your health, lifestyle and age for treatment to go ahead.

What information for training courses?

I will need some or all of the following information. Name, address, postcode, email, phone number, qualifications, insurance details.

Explanation of why I need this information

I need all the information to provide a safe and suitable treatment, and to allow me to provide the most suitable treatment plan for you on an ongoing basis.

I need your information to ensure you can attend training by meeting minimum requirements for attendance.

I need your information to update you on course attendance, requirements, completion, case studies and feedback.

For insurance purposes.

I have a lawful basis for processing your personal information, meaning there is a legal reason to ask for your data because of contractual reasons.

You do have the right to not share your personal data with me, but if you do not I am unable to offer you a treatment at Jacqmunro.com.

You must fulfil your side of the contract (share your personal information) for me to fulfil mine (carry out treatment).

How long will I store your data?

I must retain records for a period of at least 7 years from the date of your last treatment. In the case of a child this would be 7 years after their 16th birthday.

I will not share your data

The Munro School will not share your information with any third parties, at any time or for any reason. The only exception to this rule is if I consider you to be a risk of harm to yourself or others.

If you feel I am not handling your data correctly, you have the right to complain

If you have any questions relating to this policy or the data I hold for you, please contact me in writing at admin@themunroschool.com or the address above

You have the right to complain if you believe I am not handling your data correctly; please use the contact details above. If you are unhappy with my response to your complaint you should then contact the ICO (information commissioner’s office) using the following link https://ico.org.uk/concerns/

Proud affiliate of the Professional Reflexology Association